Refund policy
Lostboyzworld] Return & Refund Policy
At Lostboyzworld, we want you to love what you wear. If youโre not completely satisfied with your purchase, weโre here to help!
Returns
- You may return items within 30 days of delivery for a full refund or exchange.
- Items must be unworn, unwashed, and in original condition with all tags attached.
- Final sale items, underwear, and swimwear (for hygiene reasons) are non-returnable.
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
How to Return
- Email me at n2brazzy@gmail.com with your order number and reason for return.
- Weโll provide a return label (if applicable) and instructions.
- Package your item securely and drop it off at your nearest shipping location.
Refunds
- Once your return is received and inspected, weโll send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original method of payment within 5โ10 business days.
- Shipping costs (if paid) are non-refundable unless the return is due to our error.
Exchanges
- Need a different size or color? Contact us and weโll arrange an exchange if stock is available.
- Exchanges follow the same process as returns.
Damaged or Incorrect Items
- If you received a damaged or wrong item, please contact us within 7 days of receiving your order. Weโll make it right at no extra cost to you.
For questions or help with your return, please reach out to me n2brazzy@gmail.com
Thank you for shopping with Lostboyzworld